PREDICTIVE DIALER
SpitFire® Predictive Dialer is an computer based dialing system that quickly places outbound calls via database interaction using special telephone cards that connect to a variety of communication and telephone lines.
SpitFire® Predictive Dialer software automatically places outbound calls from a pre-loaded database list of numbers on a single line or multiple line cards. These databases are scrubbed against the “Do-not-call” Federal dataset when your list you’re going to call is imported. Depending on the configuration and the amount of Live Agents determines how many calls the Predictive Dialer places or receives per hour. The dialing campaigns manager has the ability to increase or decrease the amount of inbound and outbound calls on the fly - benefiting productivity.
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For a FREE demo on how a SpitFire Predictive dialer or other business solution can benefit your organization fill out this brief form or call 800-859-5924 or 972-267-3279.
AUTODIALER
Auto dialers will dial numbers automatically from a database, detect the difference between Live Answers and Answering Machines or Voicemail, and deliver a pre-recorded message (that you record yourself). Depending on the configuration and the capacity the amount of available telephone lines determines how many calls the AutoDialer places or receives per hour. AutoDialer technology is also known as Voice Broadcasting.
SpitFire®X (SpitFire 10) autodialer technology with over 9 years in development announces your company's presence and create sales with targeted voice broadcasting at a far lower cost than any other medium. Less than TV, Radio, Newspapers and more. It targets the consumer in a one-on-one fashion and reports it's success rate in increased sales and product information. The system comes preconfigured you plug it in and start dialing. Hosted systems you connect over the Internet and start dialing.
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For a FREE demo on how a SpitFire autodialer or other business solution can benefit your organization fill out this brief form or call 800-859-5924 or 972-267-3279.
HYBRID DIALER
SpitFire® HYBRID Dialer is an Award Winning computer based dialing system that quickly places live outbound calls, or broadcasts pre-recorded messages via database interaction using special telephone cards that connect to a variety of communication and telephone lines.
SpitFire® Predictive Dialer software automatically places outbound, or can receive inbound calls from a pre-loaded database list of numbers on a single line or multiple line cards. These databases are scrubbed against the “Do-not-call” Federal dataset when your list you’re going to call is imported. Depending on the configuration and the amount of Live Agents determines how many calls the Predictive Dialer places or receives per hour. The dialing campaigns manager has the ability to increase or decrease the amount of inbound and outbound calls on the fly - benefiting productivity.
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For a FREE demo on how a SpitFire HYBRID dialer or other business solution can benefit your organization fill out this brief form or call 800-859-5924 or 972-267-3279.
SpitFireŽ PBX - BUSINESS PHONE SYSTEMS
SpitFire® SPBX for Small to Medium Sized business phone system is the easiest to own, setup and maintain PBX ever invented.
In a typical office environment, the SpitFire® SPBX system connects multiple incoming phone lines to multiple telephone extensions.
The main reason for the increasing popularity of SpitFire’s SPBX is their ability to dramatically increase the efficiency of your sales staff by lowering costs and integration with SpitFire dialer systems. Larger SpitFire® dialer and SPBX systems can manage many Call Center campaigns both for outbound and inbound calling from small business to large scale call center environments.
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For a FREE demo on how a SpitFire SPBX Business Phone System or other business solution can benefit your organization fill out this brief form or call 800-859-5924 or 972-267-3279
ADD ON TO YOUR SYSTEM
OPC offers may beneficial Add-Ons. You can even start small and upgrade by adding additional hardware and software licenses. Contact your rep or Go to Support to add to your SpitFire system with a PBX, SPX, SPD or HYBRID Dialer today. See the add-ons page for more productivity enhancing items for your team's communication systems |
We offer a complete selection of state-of-the-art headsets, including binaural, monaural, voice tube, sound tube, wireless headsets and headset systems. Headsets were an invention, born out of necessity, to prevent the fatigue and strain caused when agents work all day on the phone. In order to free both hands for operating equipment, handwriting messages, and filing papers, operators of yesteryear could not hold a telephone handset with one hand, but would pinch the device between an upraised shoulder and sideways tilted head. Then, when the neck and shoulder became tired and sore, agents would be off to the Chiropractor or the strain would be transmitted to the sales call, leading to unproductive selling. |
With advances in technology, modern headsets are lightweight and durable. Today, nearly all call centers require agents to use headsets. Virtually all feature noise-canceling properties and come in a variety of styles with different options. A mute switch is a common and handy feature. Volume controls allow users to adjust audio levels to their own liking and preference. OPC offers high quality headsets for Call Center applications, we consider these headsets and bases to be of the highest standard. Headsets increase productivity, improve agent comfort, and reduce workplace injuries caused by long-term use of telephone handsets. Your OPC Sales Agent will explain the benefits of each of the headsets we offer, talk live to an OPC Agent Today. [View Headsets] |
FREE DEMO OF OPC'S PRODUCTS...
SpitFire® product demonstrations are available to interested buyers. Once we receive your contact details we will contact you to arrange a mutually convenient time to show you just how easy it is to use, own and setup your new SpitFire® system.
Demos are available from Monday thru Friday during regular business hours. If we get your contact details after hours we will contact you the next business day.
Please email us your First and Last Name, Your Business address and telephone, the best time to contact you and which OPC Product you'd like to have the demonstration on. Several of our sales staff are ready to assist you in this process. Contact OPC by clicking here or Call 800-859-5924 or 972-267-3279. 
